At Matir Bazar, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your rights.
1. Information We Collect
- Order information: Name, phone number, email, delivery address
- Account information: If you register — name, phone, hashed password
- Usage data: Pages visited, products viewed, search queries, IP address, browser information
- Payment information: For online payments — Trx ID and sender number (we do not store card details)
2. How We Use Your Information
- Process and deliver your orders
- Communicate about your order status
- Improve our website and product recommendations
- Prevent fraud and secure your account
- Send promotional emails (only if you opt in)
3. Cookies & Sessions
We use cookies and browser sessions to keep you logged in and to remember your shopping cart. You can disable cookies in your browser settings, but some features may not work.
4. Data Sharing
We do not sell your personal information. We share data only with:
- Courier partners: Name, phone, address — for delivery
- Payment providers: Only for payment verification
- Legal authorities: If required by law
5. Data Security
We use HTTPS encryption, hashed passwords, session security, and rate limiting to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You can request to:
- View the data we hold about you
- Correct inaccurate data
- Delete your account and associated data (subject to legal requirements)
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
For privacy concerns, email us at hello@matirbazar.com.